Frequently Asked Questions

Check in: 15:00
Check out: 11:00
We’ll do everything we can to offer you a later checkout if it’s required. Please let us know at the time of booking so that we can coordinate with housekeeping to see what we can do.

Yes, all of our rooms are pet friendly. We do have an additional charge for bringing pets due to the extra cleaning required but we love to welcome your gorgeous furry friends!

Let us know at the time of booking your pet and what they are (whether it’s a German Shepherd or a Corn Snake) so that we can make the appropriate arrangements for you.

We offer free cancellation up to 7 days before arrival. Full payment is taken 7 days before arrival.
Neighbourhood Bedrooms is only an 8 minute walk from Cardiff Central train station! When you leave the station head towards Tudor Street and you’ll find us on the right.
All of our rooms are equipped with super fast fibre optic broadband, so a strong internet connection won’t be an issue during your stay.
Of course! We have plush bedding and soft towels for every stay.
Unfortunately, due to the nature of old Cardiff buildings with narrow staircases the rooms are not wheelchair accessible.

There is free on-street parking on the roads surrounding the location. Just make sure to avoid the residential spots in dotted lines.

Streets near us with free on-street parking
– Craddock Street
– Telford Street
– Wells Street
– Fitzhamon Embankment

Car Parks within walking distance
Paid secure parking
– NCP WestGate Street
– Car Park Cardiff Central Station Riverside – Cardiff | APCOA
– Cardiff Central Station Car Park
– John Lewis Car Park
You can view all Cardiff electric car charging points here: https://www.cardiff.gov.uk/ENG/resident/Parking-roads-and-travel/electric-vehicles/Pages/default.aspx

Our restaurant has a rotating street food kitchen so 2 visits are never the same! Head over to Neighbourhood Kitchen to see what’s on offer and to book a table: https://neighbourhoodkitchen.co.uk

We also have a fully stocked cocktail bar serving amazing drinks.

Head on over to our Things To Do page for all of our tips on what to do in the local area!